On 25th December 2020, Rajasthan Chief minister Ashok Gehlot launched the first phase of integrated Emergency Response Support System (ERSS) that seeks to merge all the existing emergency toll-free numbers with 112. In other words, all the existing emergency toll-free numbers including – 100 (police), 101 (fire), 108 (ambulances), 1098 (child helpline), 1090 (women helpline) and others – will be integrated into 112.
The integrated ERSS system has been launched at the division level (seven divisions) in a decentralised manner.
In the first phase, it will be launched in all the seven police range headquarters, two police commissionerate, Alwar, Bhiwadi and Bharatpur.
In the second phase, the system will be launched in 25 district police headquarters and in the third phase, it will be launched in the remaining 145 urban bodies. The system will be made effective in coordination with department of information and technology (DOIT)